At Fullcourt, we’re redefining what it means for ecommerce brands to provide exceptional customer support. We’re building a lightweight, AI-powered helpdesk tailored to the needs of Shopify merchants, who are too often underserved by bloated, outdated incumbents. Our mission is clear: create a product that is simple, affordable, and delightful to use, helping our customers do more with less and stand out in the hyper-competitive ecommerce space.
What We Value
- Customer Obsession: Everything we do begins and ends with our customers. We focus relentlessly on understanding their needs, solving their problems, and enabling their success.
- Drivers, Not Passengers: At Fullcourt, everyone owns their domain. We believe in giving you the clarity, resources, and autonomy to take initiative and drive results. We trust you to make decisions, take action, and learn from every step forward.
- Figure-It-Out Attitude: We embrace challenges with a growth mindset, tackling uncertainty head-on. We move fast, adapt quickly & improve continuously, building the plane as we fly it.
- Simplicity and Craftsmanship: Great design is at the heart of our product and culture. We fight complexity to deliver beautifully simple, highly functional solutions—balancing speed and quality without compromise.
- Professional Sports Team, Not a Family: We’re a team of high performers, holding each other to high standards of accountability, excellence, and execution. We work hard and celebrate wins together.
- Bias for Action: Speed is our superpower. We prioritize quick, thoughtful decision-making and execution, constantly iterating to learn what works and deliver impact.
- Transparency and Trust: Open communication is our foundation. We trust each other to deliver, tell the truth, and tackle difficult conversations directly and respectfully.
- Continuous Learning: Whether it’s mastering a new skill, improving our craft, or finding creative solutions, we believe in continual self-improvement. Every day is a chance to get better.
Why Fullcourt?
Joining Fullcourt means being part of a fast-growing startup where your work has real impact. You’ll collaborate with a small, talented team passionate about creating exceptional products, solving meaningful problems, and building something extraordinary. If you’re someone who thrives in an environment of high ownership, rapid iteration, and big ambition, we’d love to hear from you. Let’s build the future of ecommerce CX together ✨
Open Positions
Engineering